Thank you for choosing our services. Please read this Refund Policy carefully before making a purchase. By purchasing from our website, you agree to the terms outlined below.
1. Digital Products & Services
All products and services offered on our website are digital in nature. Once a digital product, tool, or service is delivered or accessed, it is considered used and non-returnable.
Due to the nature of digital goods, we do not offer refunds once the product has been delivered, except in specific cases outlined in this policy.
2. Eligibility for Refunds
Refunds may be considered only under the following circumstances:
- The product was not delivered due to a technical issue on our side
- The product is completely non-functional and our support team is unable to resolve the issue
- Duplicate payment was made for the same product
Refund requests must be submitted within 24 hours of purchase along with valid proof.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Incompatibility with unsupported devices or software versions
- User error or failure to follow installation instructions
- Partial use of the product or service
- Violation of our Terms & Conditions
- Account restrictions or bans caused by misuse
We strongly recommend reviewing product descriptions carefully before purchasing.
4. Support Before Refund
Before approving any refund request, our support team may attempt to:
- Troubleshoot technical issues
- Provide guidance or installation assistance
- Offer alternative solutions where possible
Refunds will only be processed if the issue cannot be resolved.
5. Refund Process
To request a refund, customers must:
- Contact our support team through official channels
- Provide order details (order ID, email used during purchase)
- Clearly explain the issue with relevant evidence (screenshots, screen recordings, etc.)
Once reviewed, eligible refunds will be processed within 5–7 business days.
6. Payment Method Refunds
Approved refunds will be issued using the original payment method used during purchase. Processing time may vary depending on the payment provider or bank.
We are not responsible for delays caused by third-party payment processors.
7. Chargebacks & Disputes
Unauthorized chargebacks or payment disputes without contacting our support team first may result in:
- Immediate suspension of services
- Permanent account restriction
We encourage customers to contact us directly to resolve issues quickly and fairly.
8. Policy Updates
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Customers are advised to review this policy regularly.
9. Contact Us
If you have questions regarding this Refund Policy or need assistance with your purchase, please contact us through our website’s official support channels.
Important Notice
By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.