Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit or use our website and services. By accessing or using our website, you agree to the practices described in this policy.
We are committed to protecting your personal data and being transparent about how it is handled.
1. Information We Collect
We collect different types of information to provide and improve our services.
1.1 Personal Information
When you interact with our website, place an order, or contact us, we may collect personal information such as:
- Name
- Email address
- Billing details
- Payment-related information (processed securely via third-party gateways)
- Contact details
We only collect information that is necessary to provide our services.
1.2 Non-Personal Information
We may automatically collect non-personal information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited and time spent on the website
This data helps us understand user behavior and improve website performance.
2. How We Use Your Information
We use collected information for the following purposes:
- To process orders and deliver services
- To provide customer support and respond to inquiries
- To improve website functionality and user experience
- To communicate important updates, service notices, or changes
- To prevent fraud, abuse, or unauthorized access
- To comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience.
Cookies help us:
- Remember user preferences
- Understand website usage patterns
- Improve loading speed and performance
You can disable cookies in your browser settings; however, some website features may not function properly.
4. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Website analytics
- Email communication
- Hosting and security
These third-party providers have their own privacy policies and are responsible for handling your data securely. We encourage users to review their policies.
5. Payment Security
All payments made on our website are processed through secure, encrypted third-party payment gateways. We do not store sensitive payment information such as credit or debit card details on our servers.
6. Data Protection and Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Data loss
- Misuse
- Alteration or disclosure
While we strive to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service requirements
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
8. User Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal information
- Withdraw consent where applicable
To exercise these rights, you can contact us using the details provided on our website.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that such information has been collected, we will take immediate steps to remove it.
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Users are advised to review the privacy policies of those websites before providing any personal information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated “Last updated” date.
We encourage users to review this policy periodically to stay informed.
12. Consent
By using our website and services, you consent to this Privacy Policy and agree to its terms.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us through our official website support channels.